The manufacturer HP is known for not necessarily having the most customer-friendly business practices with its printers. A new firmware update that is currently being rolled out blocks ink cartridges from third-party manufacturers. And this is despite the fact that the company had already lost a corresponding court case that forbids this practice.
Firmware update for HP printers blocks third-party ink
Because of the questionable DRM practices, HP already lost a court case, as Ars Technica reports. This was about HP printers with Dynamic Security feature that made it impossible to use ink cartridges from third-party manufacturers.
Now the manufacturer seems to be installing a new firmware update that does exactly that again. The often cheaper third-party ink cartridges are thereby rejected with an error message and cannot be used.
- More on this: How much does a printer cartridge cost? – Our guide
On Reddit, a thread is currently growing, with users again reporting ink cartridge refusals. Here’s what error message the HP printers are giving out:
“The recognized cartridges were blocked by the printer firmware because they contain a non-HP chip,” it says. Said printers are only intended for use with new or used ink cartridges that can show a new or used HP chip, the error message continues.
More than 17,000 upvotes and 980 comments from those affected the thread now has the proves that HP here again large-scale for displeasure with owners of their own printers provides.
- Also interesting: Security vulnerability in HP computers
HP printers with Dyncamic security label: all legal
Legally, by the way, HP has covered itself very well in this regard, writing in an official support document about printers with Dynamic-Security labels:
“Dynamic-Security printers should only work with cartridges that contain new or reused HP chips or electronic circuitry.”
Furthermore, they point out that firmware updates of HP printers can enforce the blocking of third-party ink cartridges .