Motorola smartphone scandal: questionable affiliate redirects cause criticism

Philipp Briel
Philipp Briel · 4 min. read

An unusual software function on current Motorola devices such as the Signature (our test) is currently causing discussion. Reports show that certain Motorola smartphones are hijacking shopping apps by automatically triggering a hidden redirect when the Amazon app is opened. The aim appears to be to smuggle in affiliate codes in order to generate commissions on purchases. Particularly explosive: the behavior has even been observed on high-priced foldable models and raises questions about how to deal with user trust and software transparency.

  • Hidden redirects: Amazon app is redirected from the app drawer on launch
  • Affiliate code smuggled in: sales could be monetized via affiliate links
  • Smart Feed apparently involved: Pre-installed Motorola app is in focus
  • Temporary solution available: Disabling Smart Feed stops the behavior

Motorola smartphones hijack shopping apps via hidden browser redirection

The reports focus on a conspicuous behavior when launching the Amazon app on certain Motorola devices. If the app is opened directly from the app drawer, the browser starts briefly and immediately redirects back to the Amazon app. This process only takes a fraction of a second and is easy to overlook.

Technical investigations by affected users show that this intermediate step is apparently used to call up a URL with an affiliate tracking code. As a result, purchases that are subsequently made via Amazon could be assigned to a commission.

It is particularly noticeable that this behavior does not occur when the Amazon app is started via an icon on the home screen. This indicates a targeted manipulation of the launcher or an upstream system function.

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The pre-installed Motorola app “Smart Feed”, which is installed on many current devices, is considered a possible trigger. Log analyses indicate that it triggers network access to external advertising and tracking services. This makes the situation particularly explosive, as pre-installed system apps usually have deeper authorizations than regular applications.

The plausibility of these allegations appears high, as log files and reproducible test sequences have been documented on several devices. At the same time, it is still unclear whether this is a deliberately implemented function, a faulty third-party service or a compromised integration.

Motorola smartphones hijack shopping apps: What could be behind the affiliate incident

The technical trail pointing to external affiliate domains is particularly unusual. In several cases, the redirection apparently led via a website associated with an influencer brand. However, the affiliate codes used do not match publicly known affiliate links of this brand.

This makes the situation difficult to classify. From a technical point of view, it is conceivable that a faulty advertising integration was unintentionally activated within the smart feed app. A misleading configuration of external monetization services is also possible.

Although a deliberate action on the part of Motorola seems conceivable, it would be unusual in view of the reputational risk – especially with premium devices such as the current Razr foldables. Such interventions in user behavior would attract considerable criticism in the areas of data protection and transparency.

There is at least a pragmatic interim solution for affected users: deactivating the Smart Feed app in the system settings seems to stop the behavior immediately. So far, there are no known negative effects on the smartphone’s core functions.

Motorola itself has apparently not yet commented conclusively on the reports. Until an official statement or a software update is available, it remains to be seen whether this is a software error or a problematic monetization strategy.

Conclusion: Motorola is under pressure to explain affiliate redirects

The reports that Motorola smartphones are hijacking shopping apps seem technically plausible and raise legitimate questions. If it is confirmed that affiliate codes are being smuggled in without consent, this would be a significant breach of trust towards users.

An official fix or statement is still pending. Until then, we recommend deactivating the Smart Feed app as a precautionary measure. This does not incur any costs, as it is a pre-installed system application.

Source: 9to5Google