In a new development, Slack has introduced several AI features designed to simplify everyday work and increase user productivity. In particular, these tools are designed to facilitate the management of information and speed up the search for relevant content.
The most important innovations:
- Summarize messages: Slack summarizes unread messages or those from a specific time period, which is particularly useful in the event of absences or in large teams.
- Improved search function: Users can now ask questions about projects directly and receive answers in natural language without having to dig through old messages.
- Customized time frames: Slack allows flexibility to customize the timeframe for summaries to see only relevant information.
- Integration with Salesforce: With the planned “Einstein Copilot”, it will be possible to access Salesforce data and generate automatic responses based on it.
Focus on productivity and user-friendliness
Salesforce, the parent company behind Slack, has announced new features for its popular messenger. The new AI features are aimed at making the use of Slack more efficient. Of particular note is the option to be automatically notified of missed messages. This is a great relief for projects or longer discussions, as the manual search effort is no longer necessary.
The AI-supported search makes it possible to ask specific questions that are answered in natural language – a significant improvement on the conventional search function. In addition, Slack will also be equipped with tools such as “Einstein Copilot”, an AI bot that should be of particular interest to companies that already use Salesforce.
This can automatically generate responses based on existing customer data and sends them after the user has checked them. One fly in the ointment, however, is that the new functions are only available in English for the time being. However, broader language support is being worked on and the features will be offered as an additional paid option for Enterprise customers.
Conclusion
With the new AI tools, Slack is strengthening its position as one of the leading team communication tools. The improved functions for message management and search processes as well as the integration of Salesforce data offer clear advantages, especially for larger companies. Those who already use Slack intensively will benefit from these enhancements, but it remains to be seen how quickly the functions will be available in other languages.
