MacOS Big Sur: Older MacBooks threatened by update damage

If you own a MacBook Pro from 2013 or 2014, you should be careful when updating to MacOS Big Sur. Here the installation fails. But the notebook does not display an error message. However, if you want to restore your MacBook afterwards by means of backup, the installation fails.

An update with serious consequences

Apple is always promoting the long life of its devices. This should not only concern the popular iPhones, iPads and co. Also hardware running MacOS is very popular because of the long supply of updates. Now, however, a fatal error has occurred, which has become a nuisance for some owners of the MacBook Pros from 2013 and 2014. So many users of these models complain in Apple’s support forum not only that the installation fails. A subsequent restoration of the old system is also not possible. In short: The notebook is unusable after the failed installation.

Faceless MacBooks after update unusable

Big Sur is the latest version of macOS. (Picture: Apple)

For example, a user reports to the support team that he first received an offer to update his Mac to the latest version. To have the maximum security, he did this of course. The subsequent download went completely smoothly. So he started the installation and left his device. When he came back, he fell out of the clouds. So he only looked at a black screen. But since the LED was still lit, he knew that the MacBook was still on. Although he pressed all the keys, the MacBook didn’t wake up. Accordingly, he forced it to shut down by holding down the power key for a long time. After that, the MacBook would not start. He also failed to restore or turn on the recovery mode. By his own account, the MacBook worked perfectly before the installation attempt of macOS Big Sur.

Notes are also condensed in other forums

A MacBook Pro from the year 2013

This is by no means an isolated case. So you will not only find the problem in Apple’s support forum. Also in other forums like Reddit, this topic is already hotly discussed. Here the affected people complain about the unintentional defect of their MacBook Pros. But one thing is astonishing. There seem to be a number of users of the affected models who were able to update to the latest version without any problems.

Apple asks for patience

The Californian company is aware of the problem, but does not seem to have found a solution itself. For this reason, Apple is asking owners of MacBook Pros from the affected years to refrain from installing the update. However, the users do not need to have any security concerns. Instead they should get the corresponding security updates of macOS Mojave 10.14.6 or macOS High Sierra 10.13.6. We are curious to see how Apple will solve the problem around macOS Big Sur and will keep you up to date.

Simon Lüthje

I am co-founder of this blog and am very interested in everything that has to do with technology, but I also like to play games. I was born in Hamburg, but now I live in Bad Segeberg.

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