Samsung Galaxy S23 Ultra: User angry about display problem

The Samsung Galaxy S23 Ultra is not off to a good start. Some buyers of the flagship smartphone report that the display has immense problems. However, Samsung itself apparently does not want to offer a replacement for the affected devices, since it is supposed to be a minor optical flaw.

Samsung Galaxy S23 Ultra causes problems for users

This is certainly not how Samsung imagined the launch of its 2023 Galaxy S series. While the devices were regularly overrun with praise in the last few years, some harsh criticisms are now piling up. Just a few days ago, we reported that the latest high-end smartphone from the South Korean tech company disappointed in the renowned camera benchmark DXOMARK. After the camera, however, another former hobbyhorse of the premium line is now cause for criticism. Some buyers of the Samsung Galaxy S23 Ultra complain that the display suffers from serious problems. According to various posts on Reddit and Twitter, there is supposed to be a regular rippling in the lower right corner of the screen.

These are said to be particularly noticeable in direct light. Unfortunately, the problem is not really visible in the user pictures. This indicates that it is not an immensely big problem. Nevertheless, buyers of a smartphone with an MSRP of at least 1,399.00 Euro to the start is simply flawless perfection. For this reason, users will often look for flaws with a magnifying glass, and they just found one in the S23 Ultra. An affected user even admits that it is not a glaring problem. He emphasizes that the waves can only be seen at the right viewing angle and with a completely black display.

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Samsung sees no display defect

Of course, the tech company itself has now also commented on the problem. Samsung states that the phenomenon, which can be seen in the Samsung Galaxy S23 Ultra, was already seen in the predecessor. It is not supposed to be a production or hardware defect. Rather, the screen reflects light sources in direct, strong light irradiation in such a way that recognizable waves can form. These apparently occur in some devices during the pressing together of the different glass layers to make the smartphone water- and dust-resistant. However, from the company’s point of view, this does not limit the usability of the premium smartphone in any way. Instead, it is merely a blemish.